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Honda Pilot 2016 Tailgate Issue

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Good morning to all from GMT time zone:

Please thanks for stopping by to read my thread.
This 2016 Honda Pilot has tailgate issue: The tail gate open only to garage door level and also it does not closes back when you press the button both on remote fob or by the button of the tailgate itself, door won’t close, you have to close it manually, down to the lock...

There is no DTC in the tailgate module.

One thing also is that when you press the soft button by the camera for the trunk to open, you see the door beep sound 3 times, first by open the trunk to quarter then down, then open again to garage level, then stuck. It open close or open full.

I need advice as to reset or get this open straight with the two times bounce back before open to garage level, and won't closes by button.

I have tried to hold down button to see if it will reset but to no avail.

VIN: 5FNYF6H15GB094616

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