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Ford C-Max 2012 2.0 D Engine Takes Too Long To Warm Up

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Good Morning Guys,

Appologies in advance to burden you all with this question.
Just wanted a little product knowledge... cool

I've got a 2012 Ford C-Max 2.0 D Auto coming in on Thursday.
The customer complaint is that even after 30 mins of driving, the temperature gauge only gets to the 1/4 mark.
I had replaced the main engine thermostat a few months ago with a genuine ford component for the same problem, and all was good.
Now the ambient temperature has dropped, it seems to have highlighted a further issue.

Was just wondering if there is a 2nd thermostat in the system somewhere? (As the vehicle has automatic transmission.)
Or
If one of the ford boys have seen this before?

Thank you. beer

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